WARRANTY & REPAIR POLICY
VIRTUS is a veteran-owned company and we proudly guarantee the quality and performance of all our products. We are committed to offering the finest customer service available. Any products with defects in materials or workmanship shall be replaced or repaired at the discretion of VIRTUS, excluding normal wear and tear of the product. Products damaged through misuse, neglect or wear and tear may be repaired at a nominal charge.
WARRANTY & REPAIR FAQ
Please select a guaranteed delivery service that provides parcel tracking information, insurance and proof of delivery. VIRTUS will not be responsible for items that are lost or damaged during shipping.
- HOW DO I SUBMIT A WARRANTY RETURN OR REPAIR TO VIRTUS?
- HOW DO I CONTACT YOU WITH QUESTIONS?
- HOW DO I PREPARE MY ITEM FOR RETURN TO VIRTUS?